Topaws Grooming Salon

Frequently Asked Questions

Welcome to our FAQ page! Here, you’ll find answers to some of the most common questions we receive at Topaws Grooming Salon.

Whether you're curious about our services, booking appointments, or pet care tips, we’re here to help. If you have any additional questions, don’t hesitate to reach out!

Phone Number

(778) 455-2021

Address

5302 Koksilah Rd, Duncan, BC
faq

Bone-a-fide FAQs

The frequency of grooming depends on your dog’s breed, coat type, and lifestyle. Generally, long-haired breeds may need grooming every 4-6 weeks, while short-haired breeds might need it every 8-12 weeks.

A typical grooming session includes a thorough bath, drying, brushing, nail trimming, and ear cleaning. We tailor the experience to your dog’s needs and comfort level.

While some dogs do better when their owners are present, others may be less anxious if their owner isn’t around. We can discuss what works best for your pet.

We use high-quality, pet-safe shampoos and conditioners tailored to your dog’s coat type and any specific skin sensitivities. If your dog has allergies, please let us know!

Regular brushing at home can help your dog get used to grooming. Additionally, familiarizing them with being handled, especially their paws and ears, can make the grooming process smoother.

Fill out the appointment request form on our website, and we’ll respond as soon as possible. Alternatively, give us a call at (778) 455-2021 and we can book an appointment over the phone!

Yes! Feel free to call us during business hours, and we’ll gladly assist you.

We recommend booking at least 2 weeks in advance, especially during peak times.

Please contact us as soon as possible to cancel or reschedule. Cancelations and no-shows are subject to a $30 cancelation fee upon the next visit.

We accept cash, credit cards, and debit cards for your convenience.

We provide a variety of services, including baths, haircuts, nail trims, and more. Check our services page for a full list!

Yes, we have techniques to help calm anxious pets and ensure a comfortable grooming experience.

The duration depends on the service and the dog's breed, but most sessions last between 1 to 3 hours.

Let us know during your appointment request, and we’ll do our best to accommodate any special requirements.
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Still have questions?

Business Hours

Monday9am - 5:30pm
Tuesday9am - 5:30pm
Wednesday9am - 5:30pm
Thursday9am - 5:30pm
FridayClosed
SaturdayClosed
Sunday9am - 5:30pm